Polite and friendly sales people . Helpful and communicative service staff. Overall upscale experience.
I love my car. Chris knows his cars and we spent a lot of time talking through the options both within the range and outside. He related to what I was looking for in a car and we worked out a deal. The whole process was painless and really well orchestrated with no pressure. Felt very comfortable throughout the process. Dealership is friendly and spotless. The Genius was knowledgeable, and quickly adapted his style to my level of expertise which is a really great skill to have, subsequent followup calls from Chris and the Genius have been great. These guys are super polite, know their product, and are nice to work with. Ridgefield is a bit of a drive for me, but it's worth it, and they'll get preference at my next purchase.
Information provided by Chris Quaglio on the Series 4 was extremely beneficial. He knew the product line very well. Service was top notch! His knowledge help sell us on the Series 4 coupe.
I recently purchased a new car from BMW of Ridgefield. My sales associate Chris Quaglio was very helpful, professional, informative, and not too aggressive. Nothing is more unappealing than a sales associate who comes on too strong. He was patient with my many questions, and did his best to put me in exactly the car I wanted. Chris made the whole process go very smoothly. I highly recommend Chris and BMW of Ridgefield.
Great service center
Very friendly and very helpful to what I need.
Mr. Pearce in the service department went above and beyond to inform me of key CPO warranty information - and additionally helped me get my car back on the road fast after experiencing a mechanical issue. Thanks to him my experience was not only relieving but pleasant as well.