Customer Testimonials

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Google Jun 23, 2022

First visit to this dealership was successful. Everyone was very friendly and accommodating. The waiting area was comfortable with a variety of snacks and beverages. My car not only was serviced but also washed and vacuumed. I’m impressed with level of service and professionalism. Will be using this dealership for all future car services.

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Google Jun 22, 2022

Professional and thorough treatment.

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Google Jun 22, 2022

I went to look at an Infinity QX50 and from the moment we stepped in we were treated with so much respect. We gave them a monthly payment budget and they met that payment along with a good interest rate and trade in price. The next day we bought our Pre owned 2020 infinity QX50 with a beautiful red bow. Thank you to Jaime you are a wonderful and helpful person.

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DealerRater Jun 22, 2022

Always professional service very well run dealership. Would highly recommend them to friends and family

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Google Jun 22, 2022

They helped me immensely I am very impressed.

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Google Jun 18, 2022

Friendly. Quick. Personable.

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Google Jun 16, 2022

was done on time and service exceeded expectations

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Google Jun 14, 2022

I recently purchased a CPO vehicle from BMW of Ridgefield and could not be more pleased with the experience. From my first inquiry, Doug (sales adviser) and his team were professional and friendly, prompt in answering my questions, and went out of there way to accommodate my schedule to test drive the car. Trade in and final price terms were agreed to without pressure, the paperwork with Azi (finance) was quick and clear, and Matt (Dealer BMW genius) explained all the new bells and whistles I would need to learn, since I was coming from an older car and idrive ...

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Google Jun 10, 2022

Great customer service!

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Google Jun 6, 2022

Excellent service team

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Google Jun 5, 2022

I got a flat tire on my 2020 X3. I was able to drive to the Ridgefield BMW dealership. They were able to replace the tire the next day. As always a pleasure dealing with this dealership.

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DealerRater Jun 3, 2022

quick and prompt service. staff was very helpful and provided good estimate for repairs. pleasant receptionist.

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Google Jun 3, 2022

Great Job on my service today !!! As promised and as agreed !!!

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Google Jun 1, 2022

Professional service team, and Ramon Felix was a terrific salesman.

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Google Jun 1, 2022

Jessica, Julie, Cecelia, and Brittany are the best!!!!!

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Google May 31, 2022

I have been a loyal customer of BMW of Ridgefield for over 20 years. They are an excellent dealership with terrific and attentive sales and service teams. I recommend them highly!

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Google May 29, 2022

Ramone was an excellent sales person. The management team was great and professional. Made purchasing my vehicle enjoyable and stress free.

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Google May 29, 2022

Took delivery of an m2 comp and the service was amazing. Everyone there was very knowledgeable and friendly. Definitely would come back.

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DealerRater May 27, 2022

They truly make the buying experience a pleasure. Everyone there is so kind, considerate and sensitive to your needs. No pressure and very informed sales staff. I would definitely go back and recommend others shop there for pleasurable experience

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Google May 25, 2022

I couldn't be more happy with the purchase of my new M440 convertible and the service I received. Jack was the first sales consultant I very much enjoyed working with.

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Google May 24, 2022

I’m located closer to other BMW service centers but the professionalism and friendliness of the Ridgefield location will keep me coming back. Definitely worth the extra drive time. Thank you Howie and all the service staff!

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Google May 24, 2022

Peter Lopes was a great salesman to work with. Very accommodating and helpful, I would recommend this bmw to anyone looking for a new car.

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Google May 21, 2022

We had a great customer experience! The team was focused on our needs and helped order our vehicle. The wait time was almost a month earlier than the later date stated by our salesperson and he communicated throughout the factory build and delivery process. The delivery was smooth and efficient. BMW Genius answered all our questions and helped setup the car for us. Can say enough about our positive experience. Thank you BMW of Ridgefield!!

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Google May 21, 2022

The staff at BMW of Ridgefield made the process of buying yet another high-performance BMW M car seamless and enjoyable. Would highly recommend the staff, the facility, and the general experience. Thank you

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Google May 21, 2022

Tom Dibenedetto was great, went above and beyond to help me out.

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Google May 21, 2022

Thoughtful, prompt and reliable

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Google May 21, 2022

Excellent service. My car was fixed quickly and dropped off back to my garage.

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Google May 15, 2022

Great work by everyone at BMW of Ridgefield coming to a deal after first contact around 2:30pm on Friday and delivery of the car by noon on Saturday.

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DealerRater May 13, 2022

Jamie and Azi were great to work with. Professional, knowledgable and friendly. Highly recommend BMW of Ridgefield

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Google May 13, 2022

Thank you Jaime Zambrana!! What an amazing customer experience, during the entire process from our initial meeting, ordering a 2022 3 Series and picking it up on May 10th. Thanks to you, we actually feel like a valued customer and not a single transaction. I also want to give a shout out and my gratitude to Carolyn Rainville, our first contact, she is a great representative and another example of the excellent customer experience that entire team at BMW of Ridgefield delivers.Without a doubt I would recommend them and also get a awesome car!!

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Google May 13, 2022

Great experience overall, very professional and efficient.

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Google May 11, 2022

Great customer service and repairs on my BMW

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Google May 11, 2022

Always efficient and friendly. The service team and my service manager are the reasons I keep coming back! Love the entire crew!

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DealerRater May 10, 2022

Excellent people and low price the place is very clean and good espirience thanks so much.

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Google May 1, 2022

Everyone was so friendly and nice! Had an amazing experience here. Would definitely recommend anyone to come.

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Google May 1, 2022

Jhona was an absolutely awesome sales person.

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DealerRater Apr 30, 2022

Best BMW dealer in the greater NYC area. They have the art of customer service down to a science. A reflection of good management and good employees.

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Google Apr 30, 2022

BMW Ridgefield has been my car dealership for over 16 years and many cars…always easy pezzy…new 2022 x3…love my car…

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Google Apr 29, 2022

Quick and easiest service, my advisor Steve is always on top of everything for me! Shaun my tech is a class act! Always a pleasure dealing with my service team!

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Google Apr 25, 2022

Totally forgot to leave a review since Im way too happy with my car. Bought used M4 (F83) from this dealership three weeks ago. The whole process was very smooth. Shout out to Jamie for making this happened.

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Google Apr 23, 2022

The service was professional and courteous. Jim is great, I appreciated him expediting my car service and delivering my car to me cleaner than I dropped it off 😊 thank you.

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Google Apr 20, 2022

A great experience at this place. I used to be a BMW car owner and switched to Mercedes Benz after owning several bummers. Recently, I have acquired another BMW and needed the service of my closest dealer, at Ridgefield, CT. I was very impressed e the facilities and specially with the staff. They were very knowledgeable, professional and on time. My thanks to the female mechanic who took care of my car and to Tom service manager, who met with me after service and explained to me everything they found on my car , bad and good. Congrats to a very ...

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Google Apr 20, 2022

Excellent customer service.

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Google Apr 19, 2022

Cool place to visit. A nice team of people working on the place.

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Google Apr 18, 2022

Great experience as always.

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Google Apr 16, 2022

The best car buying experience I have ever had! I ordered my car in October. My client advisor was Bob Mahoney and he was amazing throughout the whole process. Due to no fault of the dealership, my car was delayed numerous times due to part shortages (Pandemic and Ukraine). Bob kept me informed throughout the whole process and even pushed BMW for me numerous times. When the car finally arrived Bob managed to squeeze me in last minute to take delivery. Rick, the finance manager was awesome. Super honest, quick to respond, funny as hell and even managed to get ...

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Google Apr 14, 2022

BMW of ridgefield is the best dealership ever! James was our salesperson and was absolutely amazing. He was so responsive, knowledgeable and helpful. He made the car buying process so easy. All of the employees were so kind helpful and welcoming. I will always buy my cars there!

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Google Apr 14, 2022

Very easy purchasing transaction. Extremely friendly staff. No pressure. Car purchased was immaculately detailed. Top Shelf!

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Google Apr 11, 2022

I am thrilled to report that I had the absolute best and incredibly quick purchase experience at BMW of Ridgefield—and was in great hands for the entire process from looking for a good fit online to pulling out of the drive in my new roadster. A few names to share and people to thank: Carolyn Rainville for her online, seemingly 24-7 sales support, client advisor Doug Sherman, who was a perfect fit for me and who absolutely understood my goals, Finance Manager Rich Miller, who made the paperwork and process seamless and breezy for his client, and Max Fitzgerald, ...


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